Average Reviews:
(More customer reviews)I bought this product at the end of October 2010. I bought it off the pretense that it was very durable and that Seidio has great customer service. Those are BOTH a lie!
3 weeks ago I had my Droid X in the rugged case in its holster on my belt. i went to remove the phone from the holster and the clip holding the phone in its place broke! the phone fell about 3 feet to the ground and luckily, didn't do anything besides scuff my screen. I looked at the case itself later on and the inner, hard plastic case was broken as well!
So i called seidio to get a replacement. their response is to send me the broken one, they will "look it over and determine if a replacement is warranted." THEN they will send a replacement. Here's the problem: the whole reason I bought a case was to protect my phone. How can it protect my phone when I shipped it off to Texas? The girl I talked to on the phone (after I got no further response via email) was rude and told me to just "be extra careful" while my case was being shipped around. So basically I was told it was perfectly OK for me to go without my case for 2-3 weeks and I was supposed to be OK with that. I'm not OK with that. I will be ordering a Otterbox.....I suggest you ALL do the same! Otterbox has better customer service and obviously a better product! DO NOT BUY THIS ITEM!!!!
Click Here to see more reviews about: Seidio CONVERT Case and Holster Value Pack for use With Motorola Droid X/Droid X 2
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